GMR Interiors Pty Ltd
ABN 59 105 873 569

GMR Interiors Pty Ltd specialises in Tier 1 commercial ceilings and partitions, aluminium systems and glazing across South Australia, Australia.

We are committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, hold, use and disclose personal information, and how you can access or correct it, or make a complaint.

This policy applies to personal information collected through our website at www.gmrinteriors.com.au, by phone, email, in person (including on-site), and through tender and procurement processes.

Depending on how you interact with us, we may collect:

• Contact details — name, business name, ABN, postal/site address, email, phone number
• Enquiry and quote details — project scope, drawings, specifications you provide when requesting a quote or tender
• Contract and project information — details of principals, head contractors, subcontractors, consultants and site personnel involved in a project
• Employment and recruitment information — for job applicants, resumes, licences, tickets (e.g. white card), referee details
• Website usage information — IP address, browser type, pages visited, collected via cookies and analytics tools (see section 8)
• Site and safety information — where required for WHS purposes, such as sign-in records, inductions, and in some cases CCTV footage at project sites
• Any other information you choose to provide to us, such as through forms, emails or phone calls

We do not intentionally collect sensitive information (such as health information) unless it is necessary — for example, WHS-related medical clearances for site access — and where we do, we will only use it for that purpose and with appropriate consent where required.

We collect personal information:

• Directly from you, when you contact us, request a quote, submit a tender, apply for a job, or use our website
• From third parties, such as head contractors, project managers, architects, engineers or referees, where reasonably necessary for a project or as part of a recruitment or credit process
• Automatically through our website via cookies and analytics tools

Where practicable, we collect personal information directly from the individual concerned.

We collect and use personal information to:

• Respond to enquiries and prepare quotes and tenders
• Deliver, manage and administer construction, fit-out and glazing projects, including coordination with contractors, consultants and suppliers
• Comply with legal, regulatory, contractual and workplace health and safety obligations
• Assess job applications and manage recruitment
• Maintain and improve our website and services
• Send you information about our services, where you have consented or as otherwise permitted by law (see section 6)
• Comply with our legal obligations generally

We will only use or disclose personal information for the purpose it was collected, a related purpose you would reasonably expect, or as otherwise permitted or required by law.

We may disclose personal information to:

• Head contractors, principals, architects, engineers, consultants and other parties involved in a project, as required to deliver the works
• Subcontractors and suppliers engaged to carry out or support the works
• Our professional advisers (accountants, lawyers, insurers)
• IT service providers and website/hosting providers
• Regulatory bodies, government agencies or authorities where required by law
• A prospective buyer or their advisers if we sell or restructure our business

We do not sell personal information to third parties.

[We do not typically disclose personal information to overseas recipients. / We may disclose personal information to service providers located in [countries], for example [cloud hosting / software providers], who are required to handle it in accordance with applicable privacy laws.] (Update this section to reflect your actual IT/cloud/CRM providers — many, e.g. Microsoft, Google, Xero, may store or process data overseas.)

We may use your contact details to send you information about our services where you have provided your details to us and have not opted out, or where you would reasonably expect to receive such communications. You can opt out at any time by contacting us using the details in section 11, or via the unsubscribe function in any email we send.

We take reasonable steps to ensure personal information we hold is accurate, complete and up to date, and to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include [secure IT systems and access controls / staff training / restricted physical access to records].

We will destroy or de-identify personal information when it is no longer required for any purpose for which it may be used or disclosed, except where we are required by law to retain it (for example, under building, tax or WHS record-keeping obligations).

Our website may use cookies and similar technologies (such as [Google Analytics]) to understand how visitors use our site and to improve its performance. These tools may collect information such as your IP address, browser type, and pages visited. You can disable cookies through your browser settings, though this may affect some website functionality.

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details in section 11. We will respond within a reasonable time. We may need to verify your identity before providing access, and there may be circumstances where access is limited in accordance with the Privacy Act.

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below so we can investigate. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

If your project is in South Australia, you may also contact the Office of the South Australian Information Commissioner (SA Gov) for privacy matters relating to South Australian public sector dealings: https://www.sa.gov.au/topics/rights-and-law/personal-information/privacy-of-your-personal-information 

If you have any questions about this policy, or wish to access, correct or make a complaint about your personal information, please contact:

GMR Interiors Pty Ltd
18/20 Richard Street, Hindmarsh, SA, 5007
Email: gmr@gmrinteriors.com.au
Phone: (08) 8363 3636